Return & Refund Policy

We want you to love everything you order from Fericire. If something isn’t right, we’re here to help.

30-Day Return Window

You have 30 days from the date you receive your item to request a return. To be eligible, your item must be:

In the same condition as received — unworn or unused
With original tags attached
In its original packaging
Accompanied by your receipt or proof of purchase

How to Start a Return

Contact us at yummyadeyemmy@gmail.com to initiate your return. Items sent back without prior approval will not be accepted. Once your return is approved, we’ll send you a return shipping label and full instructions.

Damages & Incorrect Items

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue promptly.

Non-Returnable Items

The following items cannot be returned:

Perishable goods (food, flowers, plants)
Custom or personalized products
Personal care & beauty products (for hygiene reasons)
Hazardous materials, flammable liquids or gases
Sale items and gift cards

Exchanges

The fastest way to get the item you want is to return the original item and place a new order once the return is accepted.

EU Customers — 14-Day Cooling Off Period

If your order is shipped to the European Union, you have the right to cancel or return within 14 days for any reason, without justification. The item must be unused, with tags, and in original packaging.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank to post the refund. If 15 business days have passed since approval, contact us at yummyadeyemmy@gmail.com.